We Love Technology GDPR Statement
We are We Love Technology, Unit 4, Western Units, Pottery Road, Bovey Tracey, Devon, TQ13 9JJ
This policy sets out how we collect and protect and use your personal information.
We are an I.T. consultancy for Business users. We contract our services to the Military and Civilian Businesses. We also have repair workstations on-site.
What information do we hold and how do we collect it?
What information we hold - What we use it for - Our lawful basis for holding this information - When we delete it
Your Name, address, telephone numbers, email address
It is kept for our own records while we have a contract with you unless you request that we remove it from our database.
Historical data is deleted after 2 years
Information you have made public access such as social media, online telephone directories and internet searches
Our Legitimate Interests
It is kept for our own records while we have a contract with you unless you request that we remove it from our database.
Historical data is deleted after 2 years
Computer details: The serial number/model number and other associated data relating to your technology ownership
It is Necessary for a Contract we have with you
Computer/website data and history are kept for our own records until you either advise us that you no longer have the computer/website or if you request that we remove it from our database
Credit Card and bank account details
It is Necessary for a Contract we have with you
Transaction information is kept for 7 years
Who do we share your personal information with?
We do not routinely share your information except in the following circumstances:
What happens if you do not wish to share your personal data with us?
We are unable to enter into a contract with you unless we have this information about you.
Transferring your data outside of the United Kingdom
We do not share your personal information outside the United Kingdom.
We may share your computer details for the purpose of sourcing parts for that computer if we are not able to source them in United Kingdom e.g. serial number, part number. express service codes and service tags.
Data security
We are committed to data security. We will put into place the following:
Regular scans of all computer systems by an independent vulnerability tester
Remain PCI compliant for Credit/Debit Card processing.
Your rights and your personal data
You have the following rights with respect to your personal data:
In all cases you must provide us with evidence of your identity before we will respond to a subject access request. We would prefer if your request sent to us in writing with a signed for delivery service. We may contact you to confirm the request before processing it in order to be assured you are the person we expect to hold the legal right to make such a request.
This policy was updated in April 2020. If we make changes to this policy we will post them on this page. A hard copy will be kept at our premises if you wish to see it or have a copy.
This GDPR Statement was professionally produced for us by PPP Management - and has been copyrighted for the use solely by We Love Technology - we do not authorise the use, editing or copying to any other business.
This policy sets out how we collect and protect and use your personal information.
We are an I.T. consultancy for Business users. We contract our services to the Military and Civilian Businesses. We also have repair workstations on-site.
What information do we hold and how do we collect it?
What information we hold - What we use it for - Our lawful basis for holding this information - When we delete it
Your Name, address, telephone numbers, email address
- So that we can contact you regarding a contract we have with you
- To send out gift cards as a thank-you
- To enable us to make any warranty claims or in the event of a legal dispute
It is kept for our own records while we have a contract with you unless you request that we remove it from our database.
Historical data is deleted after 2 years
Information you have made public access such as social media, online telephone directories and internet searches
- To check your bonafides
- To help complete any work related to your contract with us
Our Legitimate Interests
It is kept for our own records while we have a contract with you unless you request that we remove it from our database.
Historical data is deleted after 2 years
Computer details: The serial number/model number and other associated data relating to your technology ownership
- complete the necessary paperwork related to your contract with us
- For internal records so we have a history of all work carried out
It is Necessary for a Contract we have with you
Computer/website data and history are kept for our own records until you either advise us that you no longer have the computer/website or if you request that we remove it from our database
Credit Card and bank account details
- To take payments by card
- To receive payments from you
- To complete purchase requests for parts or software and share with Microsoft when registering software to your computer
- To maintain and manage our accounts
It is Necessary for a Contract we have with you
Transaction information is kept for 7 years
Who do we share your personal information with?
We do not routinely share your information except in the following circumstances:
- Details of transactions may be shared with our Accountant.
- Your computer details e.g. serial number will be shared with our parts and other service suppliers (on occasion we outsource specialist services that we are not able to do ourselves) and manufacturers to identifying parts required and warranty claims.
- We may share information with law enforcement or security agencies if it is requested.
- We may need to share information with legal entities should we need to enforce our legal rights or defend legal proceedings.
What happens if you do not wish to share your personal data with us?
We are unable to enter into a contract with you unless we have this information about you.
Transferring your data outside of the United Kingdom
We do not share your personal information outside the United Kingdom.
We may share your computer details for the purpose of sourcing parts for that computer if we are not able to source them in United Kingdom e.g. serial number, part number. express service codes and service tags.
Data security
We are committed to data security. We will put into place the following:
Regular scans of all computer systems by an independent vulnerability tester
Remain PCI compliant for Credit/Debit Card processing.
Your rights and your personal data
You have the following rights with respect to your personal data:
- The right to request a copy of the personal data which we hold about you;
- The right to request that we correct any personal data if it is found to be inaccurate or out of date;
- The right to request that we provide you with your personal data that we have obtained under the basis of Legitimate interests and where possible, to transmit that data directly to you and the right to object to the processing of this category of personal data;
- The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
In all cases you must provide us with evidence of your identity before we will respond to a subject access request. We would prefer if your request sent to us in writing with a signed for delivery service. We may contact you to confirm the request before processing it in order to be assured you are the person we expect to hold the legal right to make such a request.
This policy was updated in April 2020. If we make changes to this policy we will post them on this page. A hard copy will be kept at our premises if you wish to see it or have a copy.
This GDPR Statement was professionally produced for us by PPP Management - and has been copyrighted for the use solely by We Love Technology - we do not authorise the use, editing or copying to any other business.